Products can be returned under following conditions:
- Products were purchased and delivered within last 14 days
- Product packaging is in good condition
- Products are unopened
- In case the product consists of a set of products the complete set needs to be returned.
(Example: Component A + B of an epoxy resin)
- Products were not customized or colored on demand
To request a return:
Send an email to: firstname.lastname@example.org
- Order number
- Products and quantity you would like to return
- Reason for return
And we will try to process your request within 5 business days.