Return policy

Products can be returned under following conditions:

  • Products were purchased and delivered within last 14 days
  • Product packaging is in good condition
  • Products are unopened
  • In case the product consists of a set of products the complete set needs to be returned.
    (Example: Component A + B of an epoxy resin)
  • Products were not customized or colored on demand
 

 To request a return:
Send an email to: customer.service@polyba.be
Containing:

  • Order number
  • Products and quantity you would like to return
  • Reason for return
 
And we will try to process your request within 5 business days.